Thursday, May 28

What to say and what to do

I have hesitated in writing this post for some time because I don't know how to do it right.

Helping each other is an imperfect science, and Jacob and I are continually learning so much about it, as well as our loved ones.

I don't think there is any perfect way that we can help those around us.

There is, and will always be, a gap, a chasm, an impenetrable space between what we individually know and are experiencing, and the capacity of others around us to help.

These testing, trying experiences really are individual and some parts of them we walk alone, with only the Savior by our side.

That is part of the design of this test of mortality.

However, there are many things that people around us can, have, and will do to help. That help does not lift the burden, but it does, most assuredly, make it easier to bare.

First, on what to say. 

I think we have all had the experience of hearing about someone's pain, tragedy, or heartache and not knowing what to say.

Sometimes there are just no words.

Many months ago I found THIS ARTICLE, an Op-Ed piece in the LA Times.
(Take a minute to read it.  It is well worth your time.)

It is wonderful at capturing what kind of verbal communication is helpful to people in pain.

The premise is so true- Comfort IN, Dump OUT.

In our experience, Jacob is at the center of the ring, with me, and then our children being in the next closest circles. Our parents are in rings closer than our siblings. Our extended family and friends are in rings beyond that.

I have come to appreciate when people ask how I am doing, and then really listen to what I have to say. It is comforting when people acknowledge that this is a crappy experience, that they are so sorry, or even when they say that they don't know what to say.

It seems to validate my feelings that are ever present. 

At the same time, there is nothing like being bathed in the comfort of kind and uplifting words. I have time and time again read emails, texts, cards, comments, etc. that people have written to me and felt pure love wash over me as I felt of their genuine concern. That comfort has been essential.

I know the same is true for Jacob, and I appreciate everyone who takes the time to reach out to him individually.

This past conference, Elder Eyring spoke about this concept. His talk is wonderful at giving insight into how we can help comfort those around us by helping them to feel the comfort of the Holy Ghost. He stated, "We lighten the loads of others best by helping the Lord strengthen them."

I have seen the truth of this in my own experience.

Second, on what do to. 

I am grateful that the question we most often hear from friends and loved ones is, "What can we do to help?"

We hope to never take for granted the many people who are ready and willing to help us in any way that we need, and we hope to always be those kind of people when our friends or family need us.

With this most recent surgery, I felt so overwhelmed at the prospects of the next round of treatment that, for the first time, I really wasn't able to answer that question.

I barely knew what to do for Jacob and our kids, and anything else felt so taxing and overwhelming that I didn't know how to answer.

I still don't. 

However, I can say that in the last weeks I have seen people just act, without being asked or told, to help and bless our family.

Someone brought dinner the night of his scan. We were in such a fog that it was a blessing to have food to put in our mouths. Another friend offered their home for our family members to stay in while they were in town. Someone else mailed us a new set of hair clippers when they read about ours being broken. We found a hand stitched "get well" quilt one morning on our doorstep. Two people brought me sunflowers. Our neighbor continues to mow our lawn. We got a letter in the mail from someone also suffering, that brought us immediate tears of gratitude and relief. A friend made darling teacher gifts for my girls to give their teachers on the last day of school. We received several eating out gift cards in the mail, on the doorstep, and had dinner hand delivered from one of our favorite restaurants.  Ellie's school teacher took her and Lauren out to lunch. Another friend offered us the use of her cabin at any time. Other friends stayed the night with our kids so we could have an anniversary getaway. My visiting teacher insisted on coming over to help me clean and spent two hours sorting through a room full of toys. Friends invited our kids over to play and showed them a great time. Neighbors, ward members, and friends continually offer their help and tell us to call them when we need anything, or even for certain things specifically. Two friends visiting town made time to stop by and visit us. My mom, dad and sister deep cleaned my kitchen. Jacob's brother cooked, did dishes, and watched our kids so we could go on a date, and his other brother came and cared for us one day when we all had the flu.

I could go on and on and on and on. 

There are so many things that people have done to help lighten our load. It is very humbling to think about how much service we have recieved and how frequently people act to bless our family.
It is a manifestation to me of the love our Father in Heaven has for Jacob, me, and our children as people are continually inspired, prompted, and encouraged to act in ways that lift and bless us.

I don't think I need to cite a list of things you can do to help those in your circles who need it. There are countless ways that we can help each other. I think the most important part is that we act on the thoughts, feelings, impressions, or intentions we have to help each other.

It is in the performance of these acts that our lives, and hopefully the lives of the givers, have been blessed and that we have felt genuine love and concern from those around us.

I am grateful to God who very often allows us, imperfect individuals, to be the instruments through which He sends help, comfort, and love in times of need. It is a beautiful part of His plan that we learn to succor, lift, and strengthen each other and in doing so become more like Him.

13 comments:

Kirsten said...

Really great thoughts and ideas. What an interesting article from the LA times. Thanks for always sharing your insights, Jordan. We love you!

Kirsten said...

Really great thoughts and ideas. What an interesting article from the LA times. Thanks for always sharing your insights, Jordan. We love you!

Jessica Black Robertson said...

What a great post, Jordan! All of your advice and tips were very helpful. It's always hard to know what to say or do, but if we follow the spirit and simply act, we can really make a difference. We love you and your family so much!!

James said...

Thanks for sharing Jordan. This is invaluable to so many of us who are always thinking about you and your family. I really liked the article, I found it after you mentioned it last week and only wish it was longer.

Barbara Robertson said...

I feel such gratitude for all the angels who have attended our family this year. Such kindness truly means so much to me. Jordan, I so appreciate your tender, loving care of Jacob. No mother wants this to happen to her son, but to have such an angel by his side is such a comfort.

Barbara Robertson said...
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Barbara Robertson said...
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KFoxL said...

Fantastic article about the circles. So true, and easy for people to understand and remember. The people at the center of the tragedy should never be made to feel responsible for helping other people cope, or be made to feel guilty for introducing unpleasantness into their lives. In my life, I've become somewhat of a student in how people respond to tragedy. I think there are some tips that always apply: (1) Turning away, or pretending the horrible thing that is happening is NOT happening, is never the answer. (2) "I'm sorry" is always appropriate. (3) "I don't know the right things to say" is fine. I read an article once that I can't find now, but it listed things to do for people experiencing tragedy when the person is so overwhelmed that they cannot articulate their needs. Here were some things from the list: (1) Yard work, including weeding, planting flowers, cleaning gutters, sweeping sidewalks, and just "picking up" yards that get so cluttered with kids' stuff like bikes, scooters, toys, chalk, stray shoes & socks, etc.; (2) pet care; (3) washing outdoor windows; (4) tuning up HVAC stuff (changing filters, etc.); (5) cleaning out the family van; (6) dropping off activity packages/art supplies for bored kids; (7) sending kids snail mail--little kids are beyond excited to get anything in the mailbox with their name on it; (8) kid-friendly meals in disposable packaging that can be frozen or used right away, with cooking instructions written directly on it; (9) FHE packets--short (5 minutes), fun, parts assigned, treats included; (10) don't ask, just show up with your own cleaning supplies and take on a 30 minute task--"I'm here to clean the bathrooms" or "I'm here to mop the floors" (11) show up with some large, clean garbage bags and collect the household laundry, wash, fold, have it back the same day, doing your very best to separate folded laundry by family member (and take note of the laundry supplies mom uses, and use those too), take dry-cleaning items to the dry cleaner and pick up; (12) show up in the morning and collect all the bedding, wash, fold, return before dinner and make everyone's beds; (13) show up and change all the batteries in the smoke and carbon monoxide detectors--don't ask, just do; (14) drop off wholesome goodies from somewhere that is not Walmart, like a farmer's market; (15) when you are doing childcare, text periodic photos and updates to parents--they may not have time to respond, but knowing what the children are doing is reassuring and comforting; (16) Tag-team. Find someone to watch the kids, and someone else to drive mom to a pedicure and force her into the chair. (17) if you know the family well, show up at bedtime with a small snack, send the parents to their bedroom, and do the bedtime routine: snack, drink, baths, teeth, stories, and prayers. Don't ask where anything is--just figure it out. These are things I've done for people and that they've done for me that I think have been helpful. And Jake and Jordan, I am so, so very sorry. I mourn with you. I don't even pretend to comprehend your sorrow or your strength. I think of you so very often. I don't know all the right things to say. And I wish I could take this burden away.

Crystal said...

When I read your blog, I am always impressed by how well you express your thoughts and feelings. I am sure that there are so many emotions churning inside you that you can't even begin to express in words, but hearing your insights and experience have given me a better understanding of what others are feeling in the midst of difficult trials. I check your blog each week and there have been many times when I hesitate to comment because I don't know what to say. I want to take away some pain and carry your burden, but I can't. I know this is a job that only the Savior can preform for you. I want you to know however, that you are always in my thoughts and prayers. I place your name and your family's on the prayer roll when I go to the temple and fast for you each Sunday. You are such an amazing woman to me. You will always will be the woman I hope to become one day.

Vonnie said...

I"m so grateful to all the people who are rings in your circle. All those who pray for you and Jake and your family and who do so much to help in so many ways. I can't thank them enough. Your words inspire us to ACT and to DO. Also, the suggestions from KFoxL were wonderful and invaluable. Great, great ideas of things to actually DO to help out anyone who is struggling in a hard situation. I love you dear daughter, Jake and your children.

Daniel Carr said...

I wish I could be closer so that I could offer more help, but you and Jacob continue to be in my prayers and heart. You and Jacob are in the center circles, yet your faith continues to humble and inspire those of us in more distant circles. We love you!

John Robertson said...

This is a text from Jacob's Aunt Evelyn, about her grandson Micah (Michael and Sarah's), yesterday:


We are at Michael's and the other day I said the lunch blessing and I was reprimanded by little Micah because I hadn't mentioned Jacob in the prayer!!

This is today:
Today Rob gave the lunch prayer and remembered to bless Jacob. Micah pointed out that he had forgotten to bless Jacob's family. Do you think they are loved and talked about around here!?

Vonnie said...

Thanks for the post, Jord. I'm a little late to the party, but I am always moved by your spiritual maturity and by that of Jake. You do inspire others, even during times that are so difficult. Thanks for broaching this subject of what to say and do. I know that sometimes we don't know what to say or do, but I appreciate the suggestions from KFoxLm which are so appropriate. We dearly love you, Jake, and the kids. You are so dear to us.

vfr